1. When do my WOD Packs expire?
➢ 5-WOD Pack – 1 year
➢ 10-WOD Pack – 1 year
➢ 15-WOD Pack – 1 year
2. How do I know that I’m confirmed for my WOD?
➢ We will send you a confirmation that we received that we received your reservation request, and
➢ We will confirm the drop-in reservation with you within 4 hours.
Member, please note: once you make a drop-in reservation, the credit from your WOD Pack is considered allocated. We then simply confirm whether or not the credit should be issued to the facility you selected at the Zip Code location of your choice. Since our system resources are utilized in the reservations and confirmation process, we do not issue refunds for unused or cancelled WOD Pack sessions.
3. When do I sign the waiver?
In your Welcome to Where Can I WOD letter, there is an email link to SmartWaiver. Please sign it at your earliest convenience.